Lashes & Brows Consultation & Patch Test
Discuss and patch test - brow or lash tint, lash lift or brow lamination, or airbrush brows.
Cancellation Policy
NON-REFUNDABLE DEPOSIT: * Sessions valued under £50.00 will have a non-refundable booking fee of 50%. * Sessions valued over £50.00 will require a prepayment of 100% of the service value which is subjected to a 50% non-refundable booking fee. * The 50% prepayment of any services is non-refundable regardless of service redemption, attendance, amendment or cancellation. CANCELLING WITHOUT RESCHEDULING: * If the session is valued under £50.00, in this instance the client will lose the non-refundable booking fee. * If the session is valued over £50.00 and the client does not wish to reschedule then Earth & Beauty will refund the remaining 50% once this has been requested via WhatsApp or SMS +447811181101. RESCHEDULING WITH MORE THAN 48 HOURS TO THE SESSION START TIME: * All clients can amend their appointments for free via the client portal with up to 48 hours before the session begins. * Make sure to amend your current booking instead of cancelling it and rebooking another, as your prepayment is attached to your current booking and the system does not automatically refund you if you cancel and rebook. SESSIONS VALUED UNDER £50.00 AMENDING WITH LESS THAN 48 HOURS TO THE SESSION START TIME: * Clients who wish to amend their session with less than 48 hours of it beginning will lose their non-refundable booking fee. * Clients should give as much notice as possible via +447811181101. * Clients will have to make a new booking via the booking system. * Repeat offenders (more than three times) will be blacklisted regardless of the non-refundable fee retained by Earth & Beauty. SESSIONS OR COURSES OF SESSIONS VALUED OVER £50.00 IN TOTAL AMENDING WITH LESS THAN 48 HOURS TO THE SESSION START TIME: * For clients who wish to amend their session with less than 48 hours of it beginning there will be a charge applicable before the appointment can be rescheduled or redeemed. * You will need to contact +447811181101 via WhatsApp or SMS to reschedule the appointment. * You will be sent a secure Sumup link to pay the charge, based on how many minutes was booked out of Earth & Beauty's calendar at a rate of 50p per minute. ALL SESSIONS: * This policy applies to all sessions including; new sessions, follow-ups, top-ups and consultations, and sessions booked as part of a course. NO EXCEPTIONS: * Clients are responsible for attending their appointments on time. * Unforeseen circumstances, or clients' personal misfortune are not something Earth & Beauty can lose income for.
Contact Details
Elysian Hair & Beauty, Dorchester Road, Weymouth, UK
07811181101
info.earthandbeauty@gmail.com